Who’s the Boss — You or Your Inbox?

Posted by & filed under Email general.

We’ve all got a lot of email to deal with, right? If you’re like me, some mornings you check your inbox and you think “There’s not enough coffee in the world to fuel my excursion into that mess.” But would you pay somebody more than $2,750 to come to your office and teach you how… Read more »

Tell the World How Fast You Respond to Email

Posted by & filed under ECP Feature, Email general.

Responding to emails quickly is a key to building good relationships and providing high quality customer service. If you’ve glanced at this blog before, you already know how strongly we feel about this. At Palo Alto Software, we’re proud of how fast we respond to our customers. That’s why we created our Response Time widget… Read more »

5 Great Ways to Tag Your Email

Posted by & filed under ECP Feature, Email general, Uncategorized.

Tag. You’re It. We all have our own ways of organizing our lives. I have developed a pretty useful pile system for organizing my desk and home. It might not make much sense to anyone else… in fact it probably looks like a great big mess. But based on the pile’s location, I not only… Read more »