Posts tagged as:

email center pro

Want ECP News? Check Your Dashboard

by jay on November 9, 2009

Among all the widgets available on your Email Center Pro dashboard, there’s one that’s very near and dear to my heart. It’s the ECP Updates widget, which will let you know every time I write another scintillating blog post. If you were looking at it right now, you’d be seeing this whole paragraph in the preview!

Since I haven’t actually been taking advantage of the connection between this blog and the ECP dashboard until now, I thought it might be a good time to link back to some recent posts you might have missed.

First, let’s talk about managing contacts. Most email programs have some version of contact management, but they don’t usually cross over to functions outside of email. Check out 3,2,1 Contact… How Do You Keep Track to find out how much more Email Center Pro has to offer.

Learning how to control your email is a common thread on this blog. The recent Who’s the Boss post addressed some outdated ways to gain the upper hand, and suggests alternatives to the same-old same-old approach.

Finally, we see the frequent articles and blog posts about the demise of email at the handsĀ  social media and we just don’t agree. Don’t Believe the Hype offers a counter argument to the currently popular “email is dead” chorus.

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Managing Email in Beantown

by jason on June 23, 2009

I spent last week in Boston at the Internet Retailers Conference and Exhibition. The conference is billed as the largest of its kind in the world. It would be hard to dispute that.

Evidence of the continued growth of online commerce spread far and wide, as row after row of e-vendors tried to move their wares one demo at a time. If you consider yourself an observer of people, a conference like IRCE provides plenty of material for your consideration.

Email Center Pro set up shop at the Velaro booth (as we just completed an integration with the chat service) and fielded demonstration opportunities early and often. That lasted a day and half. On the third day, we pulled down our banner and began walking the floor. That’s when the understood truth about Email Center Pro came to light again: she was built to service the e-commerce industry.

The stories coming from some of the vendors themselves were rich with email management troubles and inconsistencies. And most of them caught the vision for how the service could aide their own customers. If I had a dollar for every time I got a sheepish smile when I said “Email Center Pro was designed to ensure that you’re no longer sending mixed or duplicated messages,” I would’ve had enough for at least one Boston cab fare.

And that came as no surprise. Email Center Pro was designed to fix that very problem at Palo Alto Software. Said one gentleman, who was in attendance as the owner of DSOL, www.danceshoesonline.com: “The new web has provided niche opportunities to sell just about anything online. But there’s always going to be a need for managing the email.”

I couldn’t have conveyed it better myself.

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