http://blog.emailcenterpro.com/321-contact-how-do-you-keep-track/ Thoughts toward a better customer service experience through email Wed, 09 Dec 2009 19:11:37 -0800 http://wordpress.org/?v=2.8.6 hourly 1 http://blog.emailcenterpro.com/321-contact-how-do-you-keep-track/comment-page-1/#comment-3148 jay Wed, 09 Dec 2009 19:11:37 +0000 http://blog.emailcenterpro.com/?p=1415#comment-3148 Hey Brian, right now, you can tag contacts to achieve these results, but I know that's not really what you're looking for... I like the suggestion and am going to pass it along to our developers -- seems like something you should be able to achieve with a saved search. Hey Brian, right now, you can tag contacts to achieve these results, but I know that’s not really what you’re looking for… I like the suggestion and am going to pass it along to our developers — seems like something you should be able to achieve with a saved search.

]]> http://blog.emailcenterpro.com/321-contact-how-do-you-keep-track/comment-page-1/#comment-2738 Brian Tue, 10 Nov 2009 21:26:25 +0000 http://blog.emailcenterpro.com/?p=1415#comment-2738 Can you do anything with this data once in there? Capturing the data is great but we would need some 37s Highrise or Salesforce-like features in order to take actions on it (and we would love that!) For instance - show me all contacts who I called more than two weeks ago with no further touch point. Can you do anything with this data once in there? Capturing the data is great but we would need some 37s Highrise or Salesforce-like features in order to take actions on it (and we would love that!) For instance – show me all contacts who I called more than two weeks ago with no further touch point.

]]> http://blog.emailcenterpro.com/321-contact-how-do-you-keep-track/comment-page-1/#comment-2736 Want ECP News? Check Your Dashboard | Dead-Simple Software Tue, 10 Nov 2009 20:27:48 +0000 http://blog.emailcenterpro.com/?p=1415#comment-2736 [...] management, but they don’t usually cross over to functions outside of email. Check out 3,2,1 Contact… How Do You Keep Track to find out how much more Email Center Pro has to [...] [...] management, but they don’t usually cross over to functions outside of email. Check out 3,2,1 Contact… How Do You Keep Track to find out how much more Email Center Pro has to [...]

]]> http://blog.emailcenterpro.com/321-contact-how-do-you-keep-track/comment-page-1/#comment-2727 Want ECP News? Check Your Dashboard Mon, 09 Nov 2009 21:33:44 +0000 http://blog.emailcenterpro.com/?p=1415#comment-2727 [...] management, but they don’t usually cross over to functions outside of email. Check out 3,2,1 Contact… How Do You Keep Track to find out how much more Email Center Pro has to [...] [...] management, but they don’t usually cross over to functions outside of email. Check out 3,2,1 Contact… How Do You Keep Track to find out how much more Email Center Pro has to [...]

]]> http://blog.emailcenterpro.com/321-contact-how-do-you-keep-track/comment-page-1/#comment-1997 The Blog Week in Review — 9/17/09 | Business in General Thu, 17 Sep 2009 16:07:01 +0000 http://blog.emailcenterpro.com/?p=1415#comment-1997 [...] 3,2,1 Contact… How Do You Keep Track? — Tracking all your customer communication in one accessible archive can be incredibly useful. [...] [...] 3,2,1 Contact… How Do You Keep Track? — Tracking all your customer communication in one accessible archive can be incredibly useful. [...]

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